iPhone setup

Getting your Faivelo mailbox onto your iPhone takes two short steps: add the mail account, and (optionally) install the Faivelo configuration profile so your calendar syncs with Apple Calendar.

Android

A Faivelo Android app is coming soon. In the meantime, Android phones work great with any IMAP mail app — see IMAP & SMTP settings.

Step 1: Add your mail account

1. Open Settings on your iPhone.
2. Tap Mail → Accounts → Add Account.
3. Tap Other → Add Mail Account.
4. Enter your name, full email address (for example, jane@yourdomain.com), and your mailbox password, then tap Next.
5. Select IMAP.
6. For both the incoming and outgoing mail server, enter mx.faivelo.com.
7. Tap Save.

Your inbox will appear in the Mail app within a few moments.

Note

If iOS asks for ports or security settings, use the values from the IMAP & SMTP settings page: IMAP on port 993 (SSL/TLS) and SMTP on port 587 (STARTTLS), with your full email address as the username.

Step 2: Install the calendar profile (optional)

Faivelo can generate an Apple configuration profile (a .mobileconfig file) that adds your Faivelo calendar to your device as a native calendar account. Once installed, events sync both ways with Apple Calendar — invitations you accept in webmail show up on your phone, and events you create on your phone appear in webmail.

1. On your iPhone, open Safari and sign in to webmail at mail.faivelo.com.
2. Download the Faivelo calendar profile from webmail. Safari will confirm: tap Allow, and you’ll see “Profile Downloaded”.
3. Open Settings. Tap Profile Downloaded near the top (or go to General → VPN & Device Management).
4. Tap Install, enter your device passcode if asked, and confirm.

That’s it — your Faivelo calendar now appears in the Apple Calendar app.

Use Safari

The profile download only works in Safari. Other browsers on iOS can’t hand configuration profiles to Settings.

Tip

Don’t want to use a profile? You can add the calendar manually instead: go to Settings → Calendar → Accounts → Add Account → Other → Add CalDAV Account, and use server mx.faivelo.com with your email address and mailbox password. The same steps are shown in webmail under the calendar’s sync settings.

Removing the profile

If you no longer want calendar sync on a device, go to Settings → General → VPN & Device Management, select the Faivelo profile, and tap Remove Profile. Your mail account is separate and won’t be affected.

Next steps

Setting up a Mac, Windows PC, or Android phone too? All the server details and walkthroughs are in IMAP & SMTP settings.