Billing & plans
Faivelo pricing is based on storage, not seats. Every paid plan includes unlimited mailboxes and aliases — you pay for the space your mail takes up, and you can create as many addresses as your team needs.
There’s also a Free plan: email forwarding only, with unlimited aliases and a catch-all per domain across unlimited domains. It has no mailboxes, webmail, or campaign sending — it’s what your account becomes after the trial if you don’t subscribe.
Plan comparison
| Starter | Growth | Pro | Business | |
|---|---|---|---|---|
| Price | $6/month | $12/month | $24/month | $49/month |
| Price (billed annually) | $5/month | $10/month | $20/month | $40/month |
| Storage | 10 GB | 30 GB | 120 GB | 500 GB |
| Domains | Up to 3 | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited | Unlimited |
| Sends per month | 1,000 | 15,000 | 60,000 | 250,000 |
| Developer API + MCP | — | — | Included | Included |
| Bookings (Calendello) | — | — | Included | Included |
| Booking-page branding | — | — | Calendello badge | Fully custom |
Growth is our most popular plan. Storage is shared across all your mailboxes and domains. You’ll get a heads-up email when you reach 80% and again at 95%, so a full mailbox never sneaks up on you.
What’s gated by plan
- Developer API and MCP (AI-agent) access require an active paid Pro or Business subscription. API keys don’t work on Starter, Growth, or during the trial.
- Bookings (Calendello) — Faivelo’s scheduling product — is included with Pro and Business. Pro booking pages carry a small “Calendello by Faivelo” badge; Business unlocks a fully custom-branded booking page.
The free trial
Every new account starts with a 14-day free trial of the Growth plan — no credit card required. The trial is fully functional with one guardrail: sending is capped at 100 emails, since a brand-new domain shouldn’t be sending at volume anyway (see warm-up).
When the trial ends
If you haven’t subscribed by day 14, your account drops to the Free plan — email forwarding keeps working, but mailboxes, webmail, and campaign sending are turned off — and your mailbox data is scheduled for deletion. You’ll receive a warning email first, and there’s a grace period before anything is removed — subscribing at any point during that window keeps everything exactly as it was: domains, mailboxes, and mail.
Upgrades and downgrades
Manage your plan from the Billing page.
- Upgrades take effect immediately. Billing is prorated, so you only pay the difference for the rest of the current period. Your new storage and sending limits apply right away.
- Downgrades work the same way, with one check: you must be using less storage than the target plan allows. If you’re on Pro using 60 GB, you’ll need to get under 30 GB (delete old mail or unused mailboxes) before dropping to Growth. The billing page tells you exactly how much to free up. Dropping to Starter also requires having no more than 3 domains.