Billing & plans
Faivelo pricing is based on storage, not seats. Every paid plan includes unlimited mailboxes and aliases — you pay for the space your mail takes up, and you can create as many addresses as your team needs.
There’s also a Free plan: email forwarding only, with unlimited aliases and a catch-all per domain across unlimited domains. It has no mailboxes, webmail, or campaign sending — it’s what your account becomes after the trial if you don’t subscribe.
Plan comparison
| Starter | Growth | Pro | Business | |
|---|---|---|---|---|
| Price | $6/month | $12/month | $24/month | $49/month |
| Price (billed annually) | $5/month | $10/month | $20/month | $40/month |
| Storage | 10 GB | 200 GB | 1 TB | 2 TB |
| Domains | Up to 3 | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited | Unlimited |
| Transactional sends / month | 500 | 10,000 | 100,000 | 250,000 |
| Campaign sends / month | — | 3,000 | 25,000 | 100,000 |
| API sending rate | 10/min | 30/min | 60/min | 120/min |
| Sending domains | 1 | 1 | 3 | 10 |
| Developer API | Included | Included | Included | Included |
| MCP (AI agents) | — | Included | Included | Included |
| Webhooks | — | — | Included | Included |
| Bookings (Calendello) | — | — | Included | Included |
| Booking-page branding | — | — | Calendello badge | Fully custom |
Growth is our most popular plan. Storage is pooled across all your mailboxes and domains (on the TB tiers a single mailbox can use up to a quarter of the pool). You’ll get a heads-up email when you reach 80% and again at 95%, so a full mailbox never sneaks up on you. Transactional and campaign sends are separate budgets — a newsletter can never eat into your app’s password resets. Receiving is unlimited everywhere; sending domains are the ones you designate on the domain page, up to your plan’s count.
What’s gated by plan
- The developer API (REST) is included on every paid plan — Starter enters at 500 transactional sends a month. The hosted MCP server for AI agents is included from Growth. Sending rate scales with the plan (10/30/60/120 recipients a minute); see rate limits.
- Transactional email — the send API and designed templates — is included on every paid plan; delivery webhooks from Pro. Every account can browse the Templates section.
- Campaigns are included from Growth (3,000/month) and scale to 100,000 on Business, with per-campaign size caps (3,000 / 15,000 / 25,000).
- Bookings (Calendello) — Faivelo’s scheduling product — is included with Pro and Business, and previewable during the trial. Pro booking pages carry a small “Calendello by Faivelo” badge; Business unlocks a fully custom-branded booking page.
The free trial
Every new account starts with a 14-day free trial of the Growth plan — no credit card required. The trial is fully functional with one guardrail: sending is capped at 100 emails, since a brand-new domain shouldn’t be sending at volume anyway (see warm-up).
When the trial ends
If you haven’t subscribed by day 14, your account drops to the Free plan — email forwarding keeps working, but mailboxes, webmail, and campaign sending are turned off — and your mailbox data is scheduled for deletion. You’ll receive a warning email first, and there’s a grace period before anything is removed — subscribing at any point during that window keeps everything exactly as it was: domains, mailboxes, and mail.
Upgrades and downgrades
Manage your plan from the Billing page.
- Upgrades take effect immediately. Billing is prorated, so you only pay the difference for the rest of the current period. Your new storage and sending limits apply right away.
- Downgrades work the same way, with one check: you must be using less storage than the target plan allows. If you’re on Pro using 300 GB, you’ll need to get under 200 GB (delete old mail or unused mailboxes) before dropping to Growth. The billing page tells you exactly how much to free up. Dropping to Starter also requires having no more than 3 domains.