Creating mailboxes

Once your domain is verified, you can create mailboxes — real email accounts with their own inbox, login, and storage.

Create a mailbox

1. Go to your dashboard and open your domain.
2. Click Mailboxes, then Add Mailbox.
3. Enter the part of the address before the @ — for example, jane to create jane@yourdomain.com.
4. Click create. A secure password is generated automatically and shown to you.

After creation, Faivelo offers to email the login credentials to the person who’ll use the mailbox, along with a link to sign in at webmail.

Quick Create

Need the usual business addresses fast? Use Quick Create on the Mailboxes page to set up common addresses like info@, support@, hello@, sales@, and billing@ in one go.

Display name

The display name is what recipients see next to the email address (for example, “Jane Smith” instead of just jane@yourdomain.com). The mailbox user can set it themselves in webmail under Settings → Display Name.

Your password is shown once

Save the password when you see it

The mailbox password is displayed only once, right after the mailbox is created. Faivelo stores it encrypted and never shows it again in the dashboard.

If a password is lost, you don’t need to delete the mailbox. On the Mailboxes page, open the menu next to the mailbox and choose Send Credentials. This resets the password and emails the new credentials to an address you choose, with instructions to sign in and change it.

Limits

You can create as many mailboxes as you like — plans are priced by storage, not by the number of addresses. A few safety limits apply:

Limit	Value
Mailbox creations per day	50
Mailboxes in your first 24 hours	25

These limits protect deliverability for everyone on the platform. If you hit the new-account cap, the remaining wait time is shown at the top of the Mailboxes page.

Managing mailboxes

From the Mailboxes page you can also:

• View Setup — see the mail server settings for connecting an email app.
• Signature Info — manage signature details for the mailbox.
• Deactivate / Activate — temporarily disable a mailbox without deleting it.
• Delete — permanently remove the mailbox and its mail.

The table shows each mailbox’s storage use, message count, and last login, so you can spot unused addresses at a glance.

Next steps

Sign in to webmail, or connect a desktop or mobile app using the IMAP & SMTP settings. If you just need an extra address that routes into an existing inbox, create an alias instead.