Creating mailboxes
Once your domain is verified, you can create mailboxes — real email accounts with their own inbox, login, and storage.
Create a mailbox
- Go to your dashboard and open your domain.
- Click Mailboxes, then Add Mailbox.
- Enter the part of the address before the
@— for example,janeto createjane@yourdomain.com. - Click create. A secure password is generated automatically and shown to you.
After creation, Faivelo offers to email the login credentials to the person who'll use the mailbox, along with a link to sign in at webmail.
Need the usual business addresses fast? Use Quick Create on the Mailboxes page to set up common addresses like info@, support@, hello@, sales@, and billing@ in one go.
Display name
The display name is what recipients see next to the email address (for example, "Jane Smith" instead of just jane@yourdomain.com). The mailbox user can set it themselves in webmail under Settings → Display Name.
Your password is shown once
The mailbox password is displayed only once, right after the mailbox is created. Faivelo stores it encrypted and the dashboard never displays a stored password again.
If a password is lost, you don't need to delete the mailbox. On the Mailboxes page, open the ⋯ menu next to the mailbox and pick one of the Credentials actions:
- Send Credentials — resets the password and emails the new one to an address you choose, with instructions to sign in and change it.
- Reset Password — generates a new password and shows it to you once, so you can hand it over yourself.
- Change Password — lets you type a specific new password.
Mailbox users can also reset a forgotten password themselves from the webmail sign-in page once they have set a recovery email, and can add a passkey. All of it is covered on Passwords, passkeys & access.
Limits
You can create as many mailboxes as you like — plans are priced by storage, not by the number of addresses. A few safety limits apply:
| Limit | Value |
|---|---|
| Mailbox creations per day | 50 |
| Mailboxes in your first 24 hours | 25 |
These limits protect deliverability for everyone on the platform. If you hit the new-account cap, the remaining wait time is shown at the top of the Mailboxes page.
Managing mailboxes
From the Mailboxes page you can also:
- View Setup — see the mail server settings for connecting an email app.
- Change Password / Reset Password / Send Credentials — replace the mailbox password (see Passwords, passkeys & access).
- Signature Info — manage signature details for the mailbox.
- Deactivate / Activate — temporarily disable a mailbox without deleting it.
- Delete — permanently remove the mailbox and its mail.
The table shows each mailbox's storage use, message count, and last login, so you can spot unused addresses at a glance.
Next steps
Sign in to webmail, or connect a desktop or mobile app using the IMAP & SMTP settings. If you just need an extra address that routes into an existing inbox, create an alias instead.