Setup guide

Set Up Email in Apple Mail on Mac (IMAP)

Apple Mail on the Mac works beautifully with Faivelo over IMAP. You can type the settings in once by hand with the steps below — or skip typing entirely: the Faivelo dashboard offers a signed configuration profile that sets everything up in one double-click.

ServerPortSecurity
Incoming (IMAP)mx.faivelo.com993SSL/TLS
Outgoing (SMTP)mx.faivelo.com587STARTTLS

Your username is always your full email address. The password is the mailbox password chosen when it was created.

Step by step

  1. Open Mail on your Mac
  2. Go to Mail > Add Account...
  3. Select Other Mail Account... and click Continue
  4. Enter your name, email address you@yourdomain.com, and the password you chose
  5. Click Sign In
  6. If prompted, select IMAP
  7. For incoming mail server, enter mx.faivelo.com
  8. For outgoing mail server, enter mx.faivelo.com
  9. Click Sign In to complete setup

Good to know

  • The fastest path is the configuration profile: in your Faivelo dashboard open the mailbox, choose "Set up on iPhone or Mac", and install the downloaded profile from System Settings → General → Device Management.
  • macOS Ventura and later do not open downloaded profiles automatically — you have to visit System Settings → General → Device Management and click Install.
  • If Mail complains about the password, re-check the email address is the full address (you@yourdomain.com), not just the name before the @.

Common questions

Which account type should I choose?

IMAP. It keeps mail on the server, so webmail, your phone, and your Mac always see the same messages and folders.

What are the server settings?

Incoming (IMAP): mx.faivelo.com, port 993, SSL/TLS. Outgoing (SMTP): mx.faivelo.com, port 587, STARTTLS. Username is your full email address.

Why does the configuration profile say "Verified"?

Faivelo signs its profiles cryptographically, so macOS can confirm they really came from Faivelo before you install them.

Do sent messages sync back to webmail?

Yes — with IMAP your Sent, Drafts, and Trash folders stay in sync across every device.

Setting up a different app?

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