Setup guide
Forward a Faivelo Address to Gmail
A forwarding alias is the simplest thing on your domain: mail sent to it lands in an inbox you already read. There is nothing to install and nothing to configure in Gmail — you create the alias in Faivelo and messages arrive in your existing inbox. It is ideal for addresses like hello@, billing@ or support@ that you want to receive but do not need to send from.
| Server | Port | Security | |
|---|---|---|---|
| Incoming (IMAP) | mx.faivelo.com | 993 | SSL/TLS |
| Outgoing (SMTP) | mx.faivelo.com | 587 | STARTTLS |
Your username is always your full email address. The password is the mailbox password chosen when it was created.
Step by step
Everything happens in Faivelo — there is nothing to configure in Gmail.
- In Faivelo, open Domains and choose your domain
- Go to Aliases and click Add alias
- Enter the address you want, such as hello
- Enter the destination it should forward to — your Gmail address, or several addresses
- Save. Messages sent to that address arrive in your existing inbox
To send from the address as well, create it as a mailbox instead — an alias has no password for Gmail to sign in with.
Good to know
- Create an alias from your domain's Aliases page in Faivelo: choose the address, then the destination it should forward to.
- One alias can forward to several destinations at once — useful for support@ reaching a whole team without anyone setting up a new mailbox.
- Replies go to the original sender: when you reply to a forwarded message from Gmail, you reply as your Gmail address, not as the alias. If replies need to come from your domain, you want a mailbox instead.
- Aliases do not use storage and are not mailboxes, so they cost nothing against your plan's mailbox count.
Common questions
Can I send email from a forwarding alias?
Not through Gmail, no. An alias has no password of its own, so Gmail has nothing to authenticate with. Gmail would offer to send through its own servers instead — but that mail fails your domain's SPF and DMARC checks and is likely to be quarantined or rejected. If you need to send from an address, create it as a mailbox rather than an alias.
Alias or mailbox — which do I want?
Choose an alias when you only need to receive, and you are happy replying from your existing address. Choose a mailbox when you need to send as that address, want it stored separately, or want to reach it from a mail app. Mailboxes are unlimited on every paid plan, so there is no cost reason to prefer an alias.
Do I need to change anything in Gmail?
No. Forwarding happens entirely on Faivelo's side, so mail simply starts arriving. You may want to add a Gmail filter or label so forwarded mail is easy to spot.
What does a forwarded message look like in Gmail?
It arrives showing the original sender's name with "(via yourdomain)" after it — for example "Jane Cooper (via example.com)". That is how forwarded mail stays properly authenticated for your domain. Replying still goes straight to the original sender, not to the alias.
Will forwarded mail land in spam?
It should not. Forwarded mail is delivered from Faivelo's infrastructure with a clean sending reputation and proper authentication for your domain. If something does get filtered, marking it "not spam" once in Gmail usually settles it.
Can I turn an alias into a mailbox later?
Yes. Create the mailbox with the same address and remove the alias — from then on the address has its own inbox, password and app access. Mail already forwarded stays where it was delivered.
Setting up a different app?
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