Wix offers you Google Workspace when you connect a domain, and many people assume that is the only way to get name@yourdomain.com on a Wix site. It is not. Your domain can receive mail at any host, and Wix's own DNS panel will take the records.
What Wix actually sells you
Wix does not run a mail service of its own. When you add a business email inside Wix, you are buying Google Workspace through Wix, in one of three Workspace plans. Wix's help centre says prices "depend on a few factors, including the Google Workspace plan you choose" and only shows them inside your account (support.wix.com, Google Workspace: choosing a plan, checked 6 October 2026). Google's own list price for Business Starter is $7 per user per month on an annual commitment and $8.40 on the monthly Flexible plan (workspace.google.com/pricing, checked 6 October 2026), so expect that order of magnitude per address.
That is a fine deal if you want Docs, Drive and Meet with every address. If you want email, the per-user meter is the thing to avoid, and nothing in Wix stops you avoiding it.
First, find out where your DNS lives
This is the step people skip, and it decides everything else. Wix holds your DNS in two cases: you bought the domain from Wix, or you connected an outside domain by changing its nameservers to Wix's. In both cases the records for email go into Wix, under Settings, Domains, then Manage DNS Records on the domain.
If you connected the domain by "pointing" instead, Wix only holds an A record and a CNAME at your registrar, and the DNS stays there. Then the email records go into the registrar's panel, not Wix, and a guide for that registrar is the one you want. The quick test: open your domain in Wix and look for the Manage DNS Records option. If it is there, Wix has your zone.
The setup, step by step
- Add the domain at your email host. With Faivelo, sign up, add the domain, and the dashboard lists the records: an MX for receiving, TXT records for SPF, DKIM and DMARC, and small records that let phones find the server settings.
- Choose automatic or by hand. Faivelo can write every record through Wix's API. In Wix open Settings, API Keys, click Generate API Key, name it, grant the Domains permission, generate it and copy the key (Wix shows it once). Copy your Account ID from the top of the same page. Paste both into Faivelo and the records appear in your zone within a minute.
- Or paste the records yourself. In Wix, Domains, Manage DNS Records: add an MX record with the host Faivelo shows and priority 10, and add each TXT record exactly as listed. Wix labels the name field Host name and the value field Value. Leave the host blank or use @ for the root.
- Remove anything pointing mail elsewhere. If you ever had Workspace through Wix, old Google MX records may still be in the zone. Delete them, or mail keeps going to the old place.
- Create the mailboxes and test. Make a mailbox per person and one for the site. Send yourself a message from an outside account, reply, and run the domain through the free checker at /email-checkup to confirm every record is in place.
What this costs instead
Faivelo Starter is $6 a month flat ($5 on the yearly plan) for unlimited mailboxes and up to three domains, with 10 GB of pooled storage. A Wix site with the owner, a partner and hello@ is three addresses for $6, not three seats. Growth at $12 removes the domain cap and adds 200 GB, a calendar and marketing email, which is the plan to pick if the Wix site is one of several you run.
Your Wix site is untouched by any of this. Email records are additions to the zone; the A and CNAME records that serve the site stay as they are. Other registrars have their own version of this path, and some gate their API; the Faivelo dashboard tells you which applies when you add the domain.
FAQs
Do I have to buy email through Wix?
No. Wix resells Google Workspace, but a domain managed in Wix accepts MX and TXT records from any email host. The Wix site keeps working.
My domain is at GoDaddy and connected to Wix. Where do the records go?
If you connected it by pointing, the DNS is still at GoDaddy, so add the records there. If you changed the nameservers to Wix, add them in Wix under Manage DNS Records.
What can Faivelo do with a Wix API key?
Manage DNS records for the domains you connect, nothing else. You can revoke the key in Wix at any time.
Will my Wix contact form still work?
Yes. Form notifications are sent by Wix from its own servers to whatever address you set. Point that address at your new mailbox.
Twenty minutes, and the site never notices
Add your Wix domain to Faivelo, paste the API key or the records, and name@yourdomain.com is live. Fourteen days free, no card.