Partner tier
Sell business email under your own brand. We run the mail.
For agencies, hosting companies and SaaS platforms. One API creates a customer, their domain and their mailboxes. Your clients see your name; you set your price; we bill you per domain, nothing else.
Applications take about fifteen minutes and include an identity check. A person at Faivelo reviews every partner.
Introductory pricing
Priced per domain. Unlimited mailboxes, no platform fee.
Pick a plan for each domain, priced under what your client would pay us directly. Storage is shared by everyone on the domain. Change it any time. Charge your clients what you like.
- Starter, Growth, Pro or Business per domain, changeable any time
- Automatic DKIM, SPF and DMARC records for every customer domain
- Webmail, IMAP and SMTP with your brand name and logo
- Marketing email and the transactional API, at the plan's limits
- Health endpoint per customer: bounces, complaints, sending status
- Pause and resume any customer yourself
Per domain, per month
IntroductoryStarter
Unlimited mailboxes, 10 GB shared across the domain
Growth
Unlimited mailboxes, 200 GB shared across the domain
Pro
Unlimited mailboxes, 500 GB shared across the domain
Business
Unlimited mailboxes, 1 TB shared across the domain
Each live domain includes the partner API, co-branded webmail, your name on setup emails, partner support and deliverability monitoring. Mail, contacts and Drive share the domain's storage. Counted nightly; pause a customer or remove a domain and it leaves your bill.
These are introductory launch prices and may change. Any change comes with at least 30 days notice, as the partner agreement sets out, and applies from your next billing period after that notice.
Your own branded mail server
Optional. Your clients' mail apps show mail.yourcompany.com instead of ours. Per name, billed once it is live. Add as many as you need.
Past 20 domains
Once you have more than 20 live domains, every domain on your invoice is 20% off, on every plan, automatically. No plan to move to, no platform fee to unlock.
How it works
Three calls per client.
Step 1
Create the customer
One call with their contact email. No password, no signup email, no phone check for them: you are the verified party.
Step 2
Add their domain
We return the DNS records. Show them to the client or write them to the zone. Poll status until verified.
Step 3
Create mailboxes
Credentials come back once. Hand them over, or plug IMAP and SMTP straight into your own product.
import { Faivelo } from 'faivelo'
const faivelo = new Faivelo({ apiKey: process.env.FAIVELO_PARTNER_KEY })
const customer = await faivelo.partner.customers.create({
email: 'owner@client.com',
companyName: 'Smile Dental',
attestation: { firstPartyListsOnly: true, termsAcceptedOnBehalf: true }
})
const domain = await faivelo.partner.domains.add(customer.id, { domain: 'client.com' })
const mailbox = await faivelo.partner.mailboxes.create(customer.id, 'client.com', { localPart: 'hello' })
// Read and send their mail from your own UI
const { key } = await faivelo.partner.apiKeys.create(customer.id, { name: 'My app' })
const inbox = new Faivelo({ apiKey: key })
const messages = await inbox.messages.list('hello@client.com')Your choice
Use our white-label apps, or build your own on the API.
Both are included in the same price, and you can mix them: run the console by hand today, automate it from your own system later.
Ready-made, under your brand
No code needed. Manage clients in the partner console, and hand them a webmail that carries your logo, colours and sign-in page. Every email they get from us is in your name and their language.
- Partner console: customers, domains, mailboxes, usage reports
- White-label webmail, calendar and Drive at your own colours
- Setup, reset and security emails in your brand, 27 languages
Your own product, on our API
Keep your clients inside your app. Create customers, domains and mailboxes from your code, read DNS status and health, and pull the monthly usage report into your own billing. Mint a mailbox key per customer and read, search and send their mail from your own UI, no IMAP needed.
- Partner API and npm SDK, typed and documented
- Message API: folders, messages, search, send and attachments for your own inbox UI
- Health, DNS status and a per-customer usage report as JSON or CSV
Trust and safety
We verify you, so your clients do not have to jump through hoops.
Verified partners
Every partner passes a business check, phone verification and a photo-ID identity check on the signatory before the first customer exists.
Deliverability guarded
New customers start on a reduced sending ceiling and graduate after 200 clean sends. We watch bounce and complaint rates across your whole book.
You stay in control
Pause or resume a customer from the API. If we ever pause one, the health endpoint tells you why and what is needed.
Clear responsibilities
A short resale agreement: first-party lists only, you support your clients, we support you, and either side can leave with notice.
Questions
Do I have to use your webmail and console?
No. They are there if you want them. You can just as well keep everything in your own product and drive Faivelo from the API, including the mail itself: mint a mailbox key per customer and build your own inbox on the message API. Same price either way.
Do my clients know Faivelo is behind it?
Webmail and setup emails carry your name and logo, with a small "Powered by Faivelo" line. Mail apps show our server name unless you add your own.
Can I move a client to a direct Faivelo account later?
Yes. Ask support and we convert the account in place: their mailboxes and domains stay, billing moves to them.
Is there a minimum?
No minimum commitment and no platform fee. Live domains are counted each night, so a month with no domains costs nothing.
What happens if I stop paying?
You get a 14-day grace window. After that provisioning stops and customer sending pauses until the invoice is settled, then everything resumes.
Which plan do my customers get?
You choose per domain: Starter, Growth, Pro or Business when you add it, and you can change it any time. Every plan has unlimited mailboxes; the plan sets the domain's storage.
Is there an SDK?
Yes: the faivelo package on npm has a partner namespace, plus plain HTTPS with a Bearer key if you prefer.
Ready to resell?
Create a free Faivelo account if you do not have one, then open the partner application. Approval usually lands within a working day.
Apply to become a partner