# Phone verification

> The one-time text message check that keeps spammers off Faivelo.

Faivelo asks account owners to verify a phone number once, with a 6-digit code sent by text message (SMS). It's only used to keep spammers off the platform. No marketing texts, ever.

## When it's asked

The check comes up during setup, before connecting a domain. Connecting domains and sending mail stay locked until you verify. It takes about a minute.

You can choose **Skip for now, verify later**. You can then keep setting up: add your domain, update DNS, create mailboxes and receive mail. Outgoing mail waits until you verify, start a paid plan, or our team checks the account by hand.

To verify later, go to [faivelo.com/settings/security](https://faivelo.com/settings/security) and click **Verify phone number** under **Phone verification**.

## If the code doesn't arrive

- Texts can take a minute. Check the number and country code, and that your phone has signal.
- Landlines and some VoIP numbers can't receive texts.
- One number can verify up to 3 Faivelo accounts.

## Countries we can't text yet

Verification texts only go to a list of supported countries. If yours isn't one of them, the screen says "We can't text numbers in your country yet". Skip the step and keep setting up, and email [support@faivelo.com](mailto:support@faivelo.com): we'll verify your account by hand, usually within a few hours.

## Next steps

- [Security overview](/security/overview)
- [Quick start](/getting-started)