# Creating mailboxes

> Add mailboxes to a verified domain.

Once your domain is verified, you can create mailboxes — real email accounts with their own inbox, login, and storage.

## Create a mailbox

1. Go to [your dashboard](https://faivelo.com/dashboard) and open your domain.
2. Click **Mailboxes**, then **Add Mailbox**.
3. Enter the part of the address before the `@` — for example, `jane` to create `jane@yourdomain.com`.
4. Click create. A secure password is generated automatically and shown to you.

After creation, Faivelo offers to email the login credentials to the person who'll use the mailbox, along with a link to sign in at webmail.

<docs-aside title="Quick Create" type="tip">

Need the usual business addresses fast? Use **Quick Create** on the Mailboxes page to set up common addresses like `info@`, `support@`, `hello@`, `sales@`, and `billing@` in one go.

</docs-aside>

## Display name

The display name is what recipients see next to the email address (for example, "Jane Smith" instead of just `jane@yourdomain.com`). The mailbox user can set it themselves in webmail under **Settings → Display Name**.

## Your password is shown once

<docs-aside title="Save the password when you see it" type="caution">

The mailbox password is displayed **only once**, right after the mailbox is created. Faivelo stores it encrypted and the dashboard never displays a stored password again.

</docs-aside>

If a password is lost, you don't need to delete the mailbox. On the Mailboxes page, open the **⋯** menu next to the mailbox and pick one of the **Credentials** actions:

- **Send Credentials** — resets the password and emails the new one to an address you choose, with instructions to sign in and change it.
- **Reset Password** — generates a new password and shows it to you once, so you can hand it over yourself.
- **Change Password** — lets you type a specific new password.

Mailbox users can also reset a forgotten password themselves from the webmail sign-in page once they have set a recovery email, and can add a passkey. All of it is covered on [Passwords, passkeys & access](/mailboxes/passwords-and-access).

## Limits

You can create as many mailboxes as you like — plans are priced by **storage, not by the number of addresses**. A few safety limits apply:

<table>
<thead>
  <tr>
    <th>
      Limit
    </th>
    
    <th>
      Value
    </th>
  </tr>
</thead>

<tbody>
  <tr>
    <td>
      Mailbox creations per day
    </td>
    
    <td>
      50
    </td>
  </tr>
  
  <tr>
    <td>
      Mailboxes in your first 24 hours
    </td>
    
    <td>
      25
    </td>
  </tr>
</tbody>
</table>

These limits protect deliverability for everyone on the platform. If you hit the new-account cap, the remaining wait time is shown at the top of the Mailboxes page.

## Managing mailboxes

From the Mailboxes page you can also:

- **View Setup** — see the mail server settings for connecting an email app.
- **Change Password / Reset Password / Send Credentials** — replace the mailbox password (see [Passwords, passkeys & access](/mailboxes/passwords-and-access)).
- **Signature Info** — manage signature details for the mailbox.
- **Deactivate / Activate** — temporarily disable a mailbox without deleting it.
- **Delete** — permanently remove the mailbox and its mail.

The table shows each mailbox's storage use, message count, and last login, so you can spot unused addresses at a glance.

## Next steps

Sign in to [webmail](/mail/webmail), or connect a desktop or mobile app using the [IMAP & SMTP settings](/mail/imap-smtp-settings). If you just need an extra address that routes into an existing inbox, create an [alias](/mailboxes/aliases) instead.
