# Spam and phishing filtering

> How incoming mail is filtered, and what you can do about mail in the wrong folder.

Incoming mail to every Faivelo mailbox goes through a spam filter on our mail server before it's stored. You don't have to switch anything on.

## Spam goes to Junk

Mail the filter judges to be spam is delivered to your **Junk** folder instead of the inbox. It isn't deleted, so check Junk if you're expecting something that hasn't arrived. Mail apps connected over IMAP see the same Junk folder.

Incoming mail's sender authentication (SPF, DKIM and DMARC) is checked too.

## Phishing warnings in webmail

When you open a message in webmail, it's also checked for signs of phishing or fraud. A message that looks suspicious shows a warning at the top ("Suspicious email" or "Likely scam or phishing - be careful"), with the reasons one click away. Don't click links, open attachments or reply with personal or payment details in a message that carries the red warning.

## Fixing mail in the wrong place

- **Mark as spam** moves a message out of your inbox to Junk.
- **Not spam** moves a message from Junk back to your inbox.
- **Block a sender** from the message menu: their future mail goes straight to Junk. Block a whole domain to cover everyone at it. Manage the list in webmail **Settings → Blocked senders**.

## Next steps

- [Webmail](/mail/webmail)
- [Keep your own mail out of other people's spam](/sending/deliverability)